Committing to fix what's broken...NOW.
 Deb Boelkes
Deb Boelkes     Tuesday, July 2, 2013 at 3:59PM
Tuesday, July 2, 2013 at 3:59PM David Feinberg realized that having highly distressed patients and families waiting too long to be seen was unacceptable. What is something that greatly distresses your customer, client or employee that is unacceptable and what could you do to address it?
Would you commit to that?

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