Deb Boelkes Posted on Saturday, October 5, 2013 at 2:52PM 
I recently had the wonderful opportunity to meet with Colleen Barrett, President Emeritus of Southwest Airlines. I have to admit, I had been wanting to meet Colleen Barrett for a long time, for many reasons:
Mark Goulston Posted on Saturday, October 5, 2013 at 9:12AM 
Nearly all breakthroughs are preceded by breakdowns. To keep those breakthroughs making you stronger, better and more successful the secret is to keep saying to yourself when you’re in the middle of a breakdown, “This is a breakdown. You will survive it and it usually leads to a breakthrough. Now don’t do anything to make it worse for 72 hours.”
When I ask people who have had breakthroughs in their lives how often they were preceded by breakdowns, close to 90 % of people agree.
Mark Goulston Posted on Monday, September 30, 2013 at 9:58PM 
You haven't fully let go of a grudge until you have apologized to the person you're holding it against. Until you do, it will continue to eat away at you and make you sick and unless you do, it will turn you into a bitter person just like the parent you learned it from and then you'll make others sick when they're around you.
Mark Goulston Posted on Monday, September 30, 2013 at 11:36AM 
September 30, 2013
Journal Staff Reporter
If the thought of terminating an employee makes you sweat, then maybe Mark Goulston can help: He's a former hostage-negotiation trainer for the FBI.
Mark Goulston Posted on Wednesday, September 25, 2013 at 9:47AM 
Deb Boelkes, my wonderful Co-Founder, recently returned from an amazing trip, that I refer to as: "Deb did Dallas," wherein she interviewed and videoed (stay tuned for those) some of the most heartfelt leaders that we have met so far in identifying, celebrating and learning the secret sauce of people and companies that "dare to care." What we are discovering is that these people don't "dare to care," these people don't know any other way than caring.
Mark Goulston Posted on Sunday, September 22, 2013 at 3:29PM 
Are you a Jerk or a Mensch?
Mark Goulston Posted on Sunday, September 22, 2013 at 12:02PM 
Loyal Dog Attends Church of His Deceased Owner Every Day
A German Shepherd Dog who was adopted by a woman as a stray, has been attending the church they visited together every day since she died. The loyal dog named Ciccio was rescued by 57-year-old Maria Margherita Lochi after she found him abandoned in a field near her home in San Donaci near Brindisi, Italy.
Mark Goulston Posted on Saturday, September 21, 2013 at 10:32PM It doesn't get much more "heartfelt" thank this.
Fotolanthropy Fotostory: Evan's Family - A Father's Love from Fotolanthropy on Vimeo.
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